Data Privacy

Understand why the privacy and security of your personal data is and always will be very important to us.

We respect your right to privacy

Taking care of personal data privacy goes beyond compliance with the Brazilian General Data Protection Law (LGPD). Here at Inter we are committed to our transparency, partnership, security and simplicity pillars. And for you to understand how we use this data, we have our Privacy Policy, available for you to access whenever you need it.

You in control of your personal data

We want your personal data to be within the reach of your fingertips! That's why we created digital resources to give you autonomy and confidence to set up your privacy preferences.

In-App Privacy Center
Services available 24 hours a day
Your preferences in just a few clicks
Agility in responding to your requests

How do we keep your data safe?

When we receive and process your personal data, we apply our Security Policy, which defines and implements the best solutions to protect you from unauthorized access.

We have removed the barriers for you

Being simple is facilitating the understanding and use of our privacy services. But how?

  • By using simple language
  • With easy access to our terms and policies
  • And with transparency in our content, no footnotes

Meet our Officer (DPO)

We are always available on our support channels. However, if you would like to speak directly with our Data Protection Officer, Camila Wendling, just send an e-mail to You will receive a response within a maximum of 15 (fifteen) days from the date of your request.

We are always improving

We have a continuous improvement process to improve your data privacy and security.

We monitor the performance of our processes
We assess risks and create improvement actions
We invest in technology to reduce failures
We engage leaders at an institutional level

More security in your purchases

Our InterShop is certified in Data Protection by Bureau Veritas, one of the world's leading certification body operating in 140 countries. Our certification is compliant with Technical Standard TS-BVCBr0001, based on the General Data Protection Law in Brazil (LGPD) and the General Data Protection Regulation of the European Union (GDPR), and with 18 other internationally recognized standards and best practices guides.

Some important definitions of LGPD

Personal Data

information related to an identified or identifiable person.

Data subject

The person to whom the personal data that is being processed relates.

General Data Protection Law (LGPD):

Brazilian law that regulates the processing of personal data, including in digital media, with the aim of protecting the fundamental rights of freedom and privacy and the free development of the personality of the person.


Any operation carried out with personal data, such as collection, production, reception, classification, use, access, reproduction, transmission, distribution, processing, filing, storage, elimination, evaluation or control of information, modification, communication, transfer, dissemination or extraction.

Learn more by visiting our Privacy Policy.

Know your rights under LGPD

Confirmation of the existence of the processing

Request for anonymization, blocking, or deletion of your personal data

Possibility of not providing consent

Automated decision review

Access to your personal data

Portability of your personal data

Revocation of consents

Opt-out of offers

Correction of your personal data

Information about the sharing of your personal data

Objection to the processing of your personal data

Learn more by visiting our Privacy Policy.

Frequently asked questions

How can I contact Inter to talk about Privacy matters, report incidents or suspicious acts, and ask questions?

Where can I control what personal data Inter uses?

How does Inter share or transfer my personal data?

What personal data does Inter collect about me?

How do I request a copy of my personal data?

For how long does Inter keep my personal data?